A basic guide to refusal techniques for entry level door staff.
 

“Stop it on the Door” is an ideal introduction to the world of door security. In this, the first in a series of Professional Doorman DVDs, Mark Toner outlines some of the universal tricks of the trade involved in safely refusing patrons entry to a venue.

Their objective is to deliver instructional DVDs that provide security personnel of all levels with an insight into the techniques and tricks of the trade used by experienced security professionals in performing their daily and nightly duties.

Designed and shot by experts, this series of DVDs provides a step-by-step introduction to the skills and knowledge required to perform at the highest level in a variety of sectors. In sharing this knowledge, these experts hope to make your job a little easier and a whole lot safer!

Refusing entry to a venue is one of the most basic skills for door staff everywhere. If a refusal is not handled correctly there is always the potential for verbal aggression and physical conflict, endangering the patron, the doorperson and their team.