Art inmates life,
then Hollywood executive get a hold of it and blows it out of
per portion for entertainment purposes. Case in point, the movie
Roadhouse starring Patrick Swayze. No other movie demonstrates
what nightclub security is all about. But again
 Hollywood
becomes bored with the concept and begins to elaborate into the
world of imagination with the plot.
But if we were to
look beyond the chessy entertainment we can focus on what is
important about the movie, the concept of being a Bouncer. James
Dalton played by Swayze teaches us many things to be a
successful Bouncer.
Dalton is not a
huge guy, in fact those who have only heard of him then finally
meet him have told him that they thought that he 'd be bigger.
He is of average height and build with no perturbing muscles you
can say that he works out with weights but he's fit.
He does Ti Chi
not for vanity but for sanity. He punches a heavy bag from time
to time, but it appears that he does it out of anger.
You can tell that
he likes his responsibilities as a Cooler as he is his own boss
who carries his own medical records with him.
He's a
philosopher who not only practices what he believes but trains
other Bouncers who are heaving a difficulty handling undesirable
patrons his philosophy:
1. Never under
estimate anyone or any situation.
2. Take it
outside. (If someone gives you any trouble inside take it
outside)
3. Be Nice,
until it's time not to be nice.
If you did not
know the above before, there you have it plain and simple. And
just so there is no misunderstanding to this philosophy let's
break it down even more starting with number one.
- Never under
estimate anyone or any situation.
- When dealing
with an undesirable patron always beware of their demeanor,
words and actions. Size up the situation around you. Are
there other patrons involved or want to get involved? Who's
behind you and do you have assistance?
-
- Take it outside. (if
someone gives you any trouble inside, take it outside)
- Any and all
negative verbal or physical confrontation must be taken
outside of the club away from the other patrons inside and
outside coming in the club. You don't want to give the
indication that the club has a violent atmosphere to were it
will disturb others. Patrons understand that it is a nightclub
and situations can occur, but it is up to you to display a no
tolerance attitude (discreetly as possible) in a professional
manner.
- \
- Be Nice, until it's
time not to be nice.
- Always
approach an undesirable patron with the up most respect no
manner what. This can only be achieve however by not taking
anything a patron says or does personal, it's only a job just
do it. This will also keep you in the professional mode as
other patrons may be watching in how you handle the situation.
Also stay one step ahead of the undesirable patron. If the
patron continues to be resistant to your request to calm down
or to be escorted out, your niceness with the patron as be
exhausted. Escort the patron with assistance in a professional
manner if possible.
Roadhouse made in
1989 is to this day remains the best of the best training video
for Bouncers for the three reason above. Sure there are other
"Training" videos on the market mostly about fighting in a bar,
but this is before things can get out of control. Remember that
prevention makes for a successful Bouncer.
|
